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Finding the hidden reasons a food brand was losing sales

A five-product baking brand had steady ads and decent listings, but sales were not moving. A deep audit found problems that no ad report would ever show.

CategoryGrocery, baking mixes
MarketplaceAmazon.in (India)
Size5 products
ScopeAudit, SEO, PPC plan, account operations
Starting point

Where things stood.

The brand sold five baking mixes and was struggling with search visibility in several regions. Ads were running, but impression share on its most important keyword was very low and traffic had dropped sharply in one month.

16.7%unit price overstated by a data error
35page competitive audit
10cities of visibility evidence
Findings

What we found.

A data error was making the product look more expensive

Net quantity had been entered as 300 g when the pack held 350 g. Amazon was showing a price per 100 g that was 16.7% higher than the real one, on a shelf where shoppers compare unit prices.

It was the only product in its set that needed eggs

All four closest competitors were egg-free. The brand's own reviewers were already swapping the eggs out successfully, which pointed to a simple positioning fix.

A complaint ran across the whole category, and nobody was answering it

Review mining showed shoppers were frustrated by competitor kits that needed extra ingredients bought separately. That gap became the lead message.

A discount was costing more than it returned

We recommended replacing a Prime Exclusive Discount with smaller coupon-based promotions.

The work

What we did.

  • Wrote a 35-page commercial and competitive audit covering reviews, keyword gaps, pricing and ads
  • Built a 90-day PPC plan with keyword tiers and a six-campaign structure
  • Created a weekly intelligence tracker from six weeks of impression share and Search Query Performance data
  • Rewrote titles and item highlights for all five products ahead of a new 75-character title rule
  • Delivered backend keyword sets and a field-by-field audit
  • Escalated a regional visibility problem to Amazon with location-level evidence from 10 cities
  • Resolved a category approval issue

Delivered

Competitive audit report90-day PPC planWeekly trackerOptimized listing copy for five products
Outcome

What changed.

Add the before and after numbers for this account (for example sales, ACoS, conversion rate or rank), with dates and a Seller Central screenshot. This section is hidden from visitors until the real figures are added.

Want to see how this kind of work would apply to your account? Book a free audit call.

Next step

Find out what your Amazon account is leaving on the table.

A free 30-minute audit call. We look at your account together and tell you plainly where the gaps are, whether or not we end up working together.

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