Home / How We Work
A clear process, from the first call to the weekly report.
No black box. This page explains exactly what happens when you work with ScalePrime, who does what, and how you stay in control.
Audit, plan, run, report.
Audit
We review your ads, listings, catalog and competitors, and send you what we find in writing.
Week 1Plan
You get a 90-day plan with priorities and targets. Nothing starts until you approve it.
Week 2Run
We do the work: campaigns, listings, catalog and daily account care. Every change is logged.
Week 3 onwardReport
A written report every week and a strategy call every month. Plain numbers, no jargon.
Every weekWhat the first three months look like.
Access and audit
NDA signed, user access set up, full audit of ads, listings, catalog and competitors. You receive the findings in writing.
Plan and foundations
You approve the 90-day plan. We fix the foundations first: wasted spend, broken listings, tracking and reporting.
Build and optimize
New campaign structure and listing updates go live. The Intelligence Tracker starts producing weekly priorities.
Scale and review
We scale what is working and review results against the plan. Together we set the plan for the next quarter.
How we stay in touch
| Weekly | Written report: sales, ad spend, TACoS, conversion, and what we changed. |
| Monthly | Strategy call: results against the plan, and the plan for next month. |
| Any time | Email or chat for quick questions, with a reply within one business day. |
| Always | A change log, so you can see every edit made in your account. |
What we will not do
- Promise a rank or a sales number we cannot control.
- Hide ad spend inside a single ROAS figure.
- Make major changes in your account without telling you first.
- Work with two brands that compete directly with each other.
Your account stays yours. Always.
Handing someone access to your seller account is a serious step. This is how we keep it safe.
We never ask for your password
You invite us as a user from your own Seller Central, with only the permissions the work needs.
You own everything
The seller account, Brand Registry, ad account, listings and all data stay in your name.
NDA before access
We sign a confidentiality agreement before we see a single number.
Access ends when you say so
You can remove our user at any time, in one click, from your own account.
The data we work from.
We work inside the tools Amazon gives sellers, plus a small set of trusted research tools.
Process questions, answered.
Which marketplaces do you work on?
Amazon in the United States, United Kingdom, Canada and Europe, plus eBay. We also have deep experience on Amazon India, which is useful for brands sourcing from or expanding into that market.
Where is your team based, and when are you available?
We are based in India and work with brands in North America and Europe. Calls are scheduled in your business hours, and the weekly report lands in your inbox on the same day each week.
How do you get access to my account?
You add us as a user in Seller Central and the Ads console, with only the permissions the work needs. You can remove that access at any time. We never ask for your main login.
Do you guarantee results?
No. Nobody controls Amazon's algorithm, and anyone who guarantees a rank or a sales figure is guessing. We commit to a clear plan, honest reporting and work you can inspect.
How is pricing set?
After the free audit call you receive a fixed monthly quote based on your catalog size, marketplaces and scope. There are no hidden fees.
How soon will I see a difference?
Wasted ad spend is usually visible within the first weeks. Ranking and conversion gains take longer, which is why we plan in 90-day blocks and report every week along the way.
Find out what your Amazon account is leaving on the table.
A free 30-minute audit call. We look at your account together and tell you plainly where the gaps are, whether or not we end up working together.